Risk Manager

Position Summary

Manage overall risk of the business, with responsibility for the following: enterprise risk management, compliance, contract administration, insurance, credit management and customer collections.

Essential Duties and Responsibilities include the following:

• Develop, implement and maintain a company wide enterprise risk management process.
• Ensure the organization's risk management policies and strategies are in compliance with applicable regulations, contracts, state and city laws, and strategic goals of the organization. This includes the customer review and compliance process, and usage of third party software to manage customer compliance.
• Maintain, update and communicate compliance policies across the organization, including certifications.
• Maintain legal third-party relationships to facilitate management of business issues.
• Maintain insurance third-party relationship, annual insurance audit, understanding of policies, and the communication and support of both internal and external user needs.
• Manages the credit and collection activities of TerraSource, as well as, the investigation of credit risks involving customers. Drives customer collection efforts to minimize past due receivables.
• Establishes new customer credit limits based upon public and customer provided data, D&B and historical payment history with TSG. Performs credit reviews of existing customers and applies the company credit policy across all customers.
• Manages order approvals and releases from JDE holds.
• Defines and enforces credit and collection policy and procedure.
• Offers suggestions to the CFO to support TSG sales efforts while also improving the key metrics - DSO, working capital, past dues, etc.
• Completes monthly working capital reports related to AR.
• Skillful communication with sales team and customers.
• Handles letter of credit and export documentation for foreign orders for TerraSource™ Global.
• Handles import and standby letters of credit for company. Handles procurement of performance bonds for company.
• Reviews capital contracts for compliance with TSG terms and conditions and develops alternative T's & C's as part of the contract negotiation process.
• Coordinates with Operations and Sales to ensure timely processing and delivery of capital order documentation as required in the customer contracts.
• Supports all efforts by Operations, Sales and Engineering to ensure timely completion and transfer of title of all capital equipment to the customer, while protecting TSG assets and minimizing risk.
• Maintain the accuracy of, and update, the JDE customer address book.
• Assists with audit requests.
• Performs testing and conformance procedures for Sarbanes Oxley.
• Maintains credit card system.
• Maintain up-to-date knowledge of credit practices including EXIM bank insurance procedures. Complete and submit monthly, quarterly, and annual reporting requirements.

Marginal Duties

• Assists TerraSource Global's CFO with various projects when needed.

Supervisory Responsibilities

Directly supervises employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.

Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 1

Education

• Manages the credit and collection activities of TerraSource, as well as, the investigation of credit risks involving customers. Drives customer collection efforts to minimize past due receivables.

• Establishes new customer credit limits based upon public and customer provided data, D&B and historical payment history with TSG. Performs credit reviews of existing customers and applies the company credit policy across all customers.

• Manages order approvals and releases from JDE holds.

• Defines and enforces credit and collection policy and procedure.

• Offers suggestions to the CFO to support TSG sales efforts while also improving the key metrics - DSO, working capital, past dues, etc.

• Completes monthly working capital reports related to AR.

• Skillful communication with sales team and customers.

Skills/Experience

Experience: 5 to 7 years related experience

Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to work with mathematical concepts such as fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability: Use of judgment to plan, perform and make decisions as to the sequence of set-ups, operations and processes within the limitations of recognized or standard methods and procedures.

Other Skills and Abilities

• PC and keyboarding skills

• Proficient in Microsoft Excel

• Occasional overnight travel required

• Must possess a valid driver's license in state of residence and be insurable under company's motor vehicle insurance policy

Travel

Employee must be able to travel 10% % of the time.

Core Competencies

Creativity

• Comes up with a lot of new and unique ideas
• Easily makes connections among previously unrelated notions
• Tends to be seen as original and value-added in brainstorming settings

Perspective

• Looks toward the broadest possible view of an issue/challenge
• Has broad-ranging personal and business interests and pursuits
• Proposes future scenarios
• Thinks globally
• Can discuss multiple aspects and impacts of issues and project them into the future

Business Acumen

• Knows how businesses work
• Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization

Drives for Results

• Can be counted on to exceed goals successfully
• Is constantly and consistently one of the top performers
• Very bottom-line oriented
• Steadfastly pushes self and others for results

Hillenbrand Operating Model

• Hillenbrand Operating Model
• Exhibits actions aligned with the Leader's mindset
• Practices the Understand, Focus, and Grow process as appropriate
• Knows the HOM management practices and when to use them
• Uses the HOM to increase the company's value

Team Player

• Can quickly find common ground and solve problems for the good of all
• Can represent his/her own interests and yet be fair to other groups
• Can solve problems with peers with minimum noise
• Is seen as a team player and is cooperative
• Easily gains trust and support of peers
• Encourages collaboration
• Can be candid with peers

Sound Decision Making

• Makes good, timely decisions based upon a mixture of analysis, wisdom, experience, and judgment
• Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time
• Sought out by others for advice and solution
• Consistent logic, rationality & objectivity in decision making
• Neither indecisive nor hip-shooter
• Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
• Able to make quick decisions

Promotes Diversity

• Manages all kinds and classes of people equitably
• Deals effectively with all races, nationalities, cultures, disabilities, age and both sexes

Motivates Others

• Creates a climate in which people want to do their best
• Can motivate many kinds of direct reports and team or project members
• Can assess each person's hot button and use it to get the best out of him/her
• Pushes tasks and decisions down
• Empowers others
• Invites input from each person and shares ownership and visibility
• Makes each individual feel his/her work is important
• Is someone people like working for and with

Develops Others*

• Provides challenging and stretching tasks and assignments
• Holds frequent development discussions
• Is aware of each person's career goals
• Constructs compelling development plans and executes them
• Pushes people to accept developmental moves
• Will take on those who need help and further development
• Cooperates with the developmental system in the organization
• Is a people builder

*Expectation of managers only

Communication

• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization
• Provides individuals information so they can make accurate decisions
• Is timely with information
• Is able to speak and write clearly and succinctly in a variety of communication settings and styles
• Can get messages across that have the desired effect

Humility

• Quickly admits flaws and mistakes
• Is careful to make others comfortable
• Is authentic
• Helps others save face in difficult situations
• Maximizes the contribution of all
• Encourages the expression of viewpoints from all concerned
• Is modest and self-effacing; Respects the views of others

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 10lbs. Specific vision abilities may include the employee's ability to see near and far distances.

Current Openings for Risk Manager Jobs at TerraSource Global